Terms and Conditions
Last Updated: 2024.07.01
Welcome to www.expansiveedge.com. Please read these Terms and Conditions carefully before using our website or engaging our services.
1. Introduction
These Terms and Conditions govern your use of our website and the professional consulting services provided by Expansive EDGE. By accessing or using our website, you agree to be bound by these Terms and Conditions.
2. Engagement Agreement
When engaging our consulting services, you will receive an Engagement Letter that outlines the terms and objectives of our engagement. This document, along with our Standard Business Terms, constitutes a legally binding contract between Expansive EDGE and the client.
3. Scope of Services
Expansive EDGE offers professional consulting services to enhance your business operations. Our services include:
- Streamlining and digitizing business processes.
- Collaborating with your team to extract vital company information.
- Optimizing workflows and developing a centralized digital knowledge hub.
4. Limitation of Scope
Our services are limited to the specified scope outlined in the Engagement Letter. We are not responsible for identifying all potential issues or opportunities within your business processes. Any additional work beyond the initial scope will be quoted separately and agreed upon through an updated Engagement Letter.
5. Unanticipated Services
Additional work outside the agreed scope will be performed only after a mutually agreed-upon price and acceptance of a Change of Service Request with a digital signature.
6. Period of Engagement
The engagement starts on the date specified in the proposal and is valid until mutually terminated or superseded by a new engagement. A one-month notice period is required for any variations or termination of the agreement.
7. Service and Price Guarantee
Expansive EDGE stands behind the quality of our services. If you are not satisfied with our services, please contact us immediately to address your concerns. We will work towards a mutual agreement regarding the payment for services completed.
8. Ownership of Documents
All original documents provided by the client remain the client’s property. Expansive EDGE reserves the right to make copies for our records. The electronic documents, working papers, and other materials created during the engagement are the property of Expansive EDGE.
9. Client Responsibilities
The client is responsible for the accuracy and completeness of the data and information provided. The client must ensure reasonable access to relevant individuals and documents for Expansive EDGE to perform the agreed services.
10. Confidentiality
Expansive EDGE treats all information acquired during the engagement with strict confidentiality. Information will not be disclosed to third parties except as required by law or with the client’s express written consent.
11. Governing Law
These Terms and Conditions are governed by the laws of Alberta, Canada. Any disputes will be resolved exclusively by the federal and provincial courts located in Alberta.
12. Limitation of Liability
Expansive EDGE’s liability for any claim related to professional services is limited to the amount of any professional liability insurance available at the time of the claim. No claim shall be brought more than one year after the services were completed or terminated.
13. Indemnity
Expansive EDGE agrees to indemnify and hold harmless the client from any losses, costs, damages, or liabilities arising from the engagement, except where caused by the client’s breach of covenants or the firm’s negligence.
14. Data Protection
The client represents that they have obtained any required consents for the collection, use, and disclosure of personal information under applicable privacy legislation. Expansive EDGE will hold all personal information in compliance with our Privacy Policy.
15. Accuracy of Information
The engagement relies on the accuracy and completeness of the information provided by the client. Expansive EDGE is not responsible for disclosing errors, fraud, or other illegal acts unless they are clearly inconsequential.
16. Billing and Payment
Services are billed on a fixed rate or hourly basis as specified. Invoices are submitted monthly and are due upon receipt. Expansive EDGE reserves the right to suspend services or withdraw from the engagement if invoices are deemed delinquent.
17. Termination
Either party may terminate the engagement with reasonable notice. Expansive EDGE will issue a final invoice for services rendered up to the date of termination.
18. Intellectual Property Rights
Unless otherwise agreed in writing, all intellectual property rights in any works created or used during the course of the engagement shall remain the property of Expansive EDGE. The client shall obtain rights to use these works as agreed but shall not acquire ownership rights.
19. Dispute Resolution
In the event of a dispute, parties agree to first attempt to resolve the conflict through mediation administered by a mutually agreed-upon mediator in Alberta. If resolution is not reached within 30 days, the parties may proceed to binding arbitration or litigation.
20. Force Majeure
Neither party shall be liable for any failure to perform its obligations where such failure is as a result of Acts of Nature (including fire, flood, earthquake, storm, hurricane, or other natural disasters), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power, or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption, or failure of electricity or telephone service.
21. Amendments
These Terms and Conditions may be amended or updated by Expansive EDGE at any time without specific notice to the client. The latest terms will be posted on our website, and you should review them prior to engaging with our services.
22. Severability
If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
23. Non-Solicitation
For the duration of this agreement and for one year thereafter, the client agrees not to hire or solicit any employee of Expansive EDGE without the prior written permission of Expansive EDGE.
24. Accessibility
Expansive EDGE strives to provide accessible services to all clients, including those with disabilities. Please contact us if you require any specific accommodations.
25. Confirmation of Terms
By engaging our services, you confirm that you have the authority to contract on behalf of your company and agree to the terms outlined in the Engagement Letter and these Terms and Conditions.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Address:
Hours:
08.30 am – 4:30 pm
MST (Mountain Standard Time)
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