ControlShift™ Process
Taking your business from chaos to control, one system at a time.
Stage 1: ControlShift™ Insights
Identify gaps and inefficiencies
We start by conducting a deep assessment of your business operations, processes, technology, and team alignment. This stage delivers a comprehensive report outlining the areas for improvement, providing a clear action plan to optimize efficiency and set the stage for systematization.
Stage 2: ControlShift™ Design
Designing your organization structure and playbook
Next, we rebuild your organization’s structure from a future-state perspective. We create a function-based organizational chart and design a structure that supports growth and scalability. This stage includes developing a 4P Scorecard (Profile, People, Policies, Processes) for core company information to be documented.
Stage 3: ControlShift™ Capture
Extract and document critical knowledge
We focus on capturing institutional knowledge from your team, using interviews, live sessions, and recordings. This knowledge is transformed into Standard Operating Procedures (SOPs), templates, and flowcharts, forming the baseline of your business playbook. This ensures consistency and reduces reliance on key individuals.
Stage 4: ControlShift™ Codify
Centralize knowledge in one accessible hub
All documented processes, SOPs, and resources are centralized into a knowledge hub or playbook software. This ensures that your team has easy access to essential information, streamlining operations and reinforcing process consistency.
Stage 5: ControlShift™ Activate
Embed systems into your business culture
At this stage, we onboard your team and introduce the newly developed systems into daily routines. We focus on embedding these processes into your company culture, ensuring that everyone knows how to access and use the playbook for continuous improvement.
Stage 6: ControlShift™ Amplify
Scale your business sustainably
With your systems in place, we focus on leveraging them to support scalable growth. We optimize core areas such as operations, recruitment, and management, ensuring that your business can grow sustainably while maintaining operational consistency.
Stage 7: ControlShift™ Refine
Simplify and streamline your processes
We revisit your systems to simplify and refine workflows, eliminate redundancies, and remove bottlenecks. This stage ensures that your operations remain efficient and scalable, continually improving based on real-time feedback and data.
Stage 8: ControlShift™ Oversight
Monitor performance and track results
In the final stage, we establish key performance indicators (KPIs) and set up dashboards to monitor your business’s progress. This ongoing evaluation ensures that your systems adapt to the evolving needs of your business, driving continuous improvement.
What is the ControlShift™ process?
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